HAIR STRAIGHTENER HYDRA BLACK

HOW DO I QUALIFY FOR FREE SHIPPING ?

Hairode offers FREE Standard Shipping on all orders over 29,99€.

DO YOU SHIP INTERNATIONALLY ?

Of course! Hairode ships internationally to 150+ countries.

HOW DO I MAKE A RETURN ?

It’s easy (and free) ! Contact us here. Don't forget to mention your order number in your request.

RETURNING DEFECTIVE/WRONG ITEMS

Please contact us to receive the instructions to send the defective or incorrect item(s) back to us. Once we receive the returned item(s), we will gladly send you a replacement or issue a refund.

WHAT ABOUT SALE ITEMS ?

Unfortunately, sale items are not eligible for a refund. Please refer to our refund policy.

I'M HAVING TROUBLE WITH MY CREDIT CARD INFORMATION FOR MY ONLINE ORDER

If you receive an error message related to credit card authorization failure, double check that the billing address on the credit card matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current (not expired) and valid.

WHAT FORMS OF PAYMENT DO YOU ACCEPT ?

We currently accept all major debit/credit cards (American Express, Discover, Maestro, MasterCard, and Visa), PayPal, Apple Pay, Bancontact and Shop Pay.

HOW DO I KNOW IF MY PURCHASE IS AUTHENTIC ?

The only way to guarantee authenticity is by purchasing from our official online store. All transactions on our website are secure and encrypted.

HOW CAN I TRACK MY ORDER ?

As soon as your order ships, you will be provided with a tracking number via e-mail so you can track the status of your shipment. You will also find your order details and tracking information on the Order History tab within the 'My Account' section.

CAN I CANCEL OR EDIT MY ORDER ONCE IT HAS BEEN PLACED ?

Once an order has been placed, it cannot be modified or cancelled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.